Privacy Policy
Last updated: August 26, 2026
Rare Ave respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit our website, place an order, create an account, submit a product request, leave a review, or contact us.
By using the Rare Ave website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use Rare Ave, we may collect the following categories of information.
Information You Provide
When you place an order or proceed through checkout, we may collect:
- Email address
- First and last name
- Shipping address
- Billing address
- Optional phone number
- Order notes
- Products, variations, quantities, pricing, discounts, shipping information, and order totals
When you create or use an account, we may collect:
- Email address
- Account username
- Login and session information
- Account and order history
When you contact Rare Ave, we may collect:
- Name
- Email address
- Message content
When you submit a Product Request, we may collect:
- Product name
- Product URL
- Brand
- Size
- Email address
- Notes
When you submit a product review, we may collect:
- Rating
- Review content
- Name
- Email address
- Review-related metadata used by WordPress and WooCommerce
WordPress and WooCommerce may also process technical information associated with comments, reviews, sessions, and account activity, including information such as browser or device information, IP address, or user agent where applicable.
2. How We Use Information
We may use personal information to:
- Process and manage orders
- Provide shipping and order-related services
- Maintain customer accounts
- Respond to customer service inquiries
- Review Product Request submissions
- Display and manage approved product reviews
- Apply promotions and discounts
- Prevent fraud, abuse, spam, or misuse of the website
- Maintain website functionality and security
- Comply with applicable legal, accounting, tax, or regulatory obligations
- Resolve disputes and enforce our terms and policies
We do not use information for purposes that are materially unrelated to the reason it was collected without an appropriate basis.
3. Orders and Checkout
Rare Ave currently sells and ships within the United States.
Checkout may collect information necessary to process an order, including contact information, shipping information, billing information, order details, and other information required to complete the transaction.
Payment-related information may be processed by payment providers made available at checkout. Rare Ave does not currently make public claims about specific payment providers or accepted payment methods before those services are formally enabled.
When payment services are enabled, the applicable payment provider may collect or process payment information under its own privacy practices.
4. Accounts
Rare Ave allows guest checkout and may also allow customers to create an optional account.
Accounts may be used to manage access to account features, order history, and other customer services.
Customers are responsible for maintaining the confidentiality of their account credentials and for activities performed through their account.
5. Contact and Product Request Submissions
Contact form submissions and Product Request submissions may be stored privately so Rare Ave can review and respond to customer needs.
Submitting a Product Request does not guarantee that Rare Ave will source, stock, offer, or respond regarding the requested product.
6. Product Reviews
Rare Ave may allow customers and visitors to submit product reviews.
Reviews may include a rating, review text, public reviewer name, date, and information identifying the reviewed product.
Approved reviews may be displayed publicly.
Email addresses and administrative review metadata are not intended to be displayed publicly.
Where supported by WooCommerce, a review may display a verified-owner label only when the system confirms that status.
7. Cookies and Similar Technologies
Rare Ave and WooCommerce may use cookies or similar browser storage technologies that are necessary for website functionality, including:
- Shopping cart functionality
- WooCommerce sessions
- Login and account sessions
- Order attribution or source information
- Comment preferences when a user chooses to save them
Examples may include WooCommerce cart and session cookies and related first-party session technologies.
Rare Ave does not currently use Google Analytics, Google Tag Manager, Meta Pixel, TikTok Pixel, Hotjar, Microsoft Clarity, or other identified external advertising or analytics tracking tools.
If Rare Ave enables analytics, advertising, or similar tracking technologies in the future, this Privacy Policy and any required privacy or consent controls will be updated as appropriate.
8. Marketing Communications
Rare Ave does not currently operate a separate marketing-email program through the website.
If optional promotional or marketing communications are introduced in the future, users will be provided with appropriate choices regarding those communications.
Transactional or service-related communications concerning orders, accounts, customer service, or website activity are separate from marketing communications.
9. How We Share Information
Rare Ave may share information with service providers when reasonably necessary to operate the store and provide services.
Depending on the services enabled, these providers may include:
- Website hosting providers
- E-commerce and website software providers
- Payment processors
- Shipping or delivery providers
- Email or communication service providers
- Fraud-prevention, security, or technical service providers
- Professional advisers or authorities where required by law
We do not sell personal information to advertisers.
We do not authorize service providers to use personal information for unrelated purposes simply because they receive information necessary to provide services to Rare Ave.
10. Data Retention
Rare Ave retains personal information only for as long as reasonably necessary for purposes such as:
- Fulfilling and maintaining order records
- Providing customer service
- Maintaining accounts
- Reviewing customer submissions
- Meeting legal, accounting, tax, or regulatory obligations
- Preventing fraud or abuse
- Resolving disputes
- Enforcing agreements
When information is no longer reasonably required for these purposes, it may be deleted or anonymized where appropriate.
Specific retention periods may vary depending on the type of information and applicable requirements.
11. Data Security
Rare Ave uses reasonable administrative and technical measures intended to protect information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, network, or electronic transmission can be guaranteed to be completely secure.
Customers are responsible for protecting their own passwords, account credentials, and devices.
12. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have rights concerning your personal information.
These may include the ability to request access to, correction of, or deletion of certain personal information, subject to legal and operational requirements.
To make a privacy-related request, contact:
ca434330@gmail.com
Rare Ave may need to verify a request before acting on it.
13. California Privacy Requests
California residents may have privacy rights under applicable California law depending on the nature and scale of Rare Ave's operations and the personal information involved.
These rights may include, where applicable, rights to request access to, correction of, or deletion of certain personal information, as well as other rights provided by applicable law.
Privacy-related requests may be submitted to:
ca434330@gmail.com
Rare Ave may need to verify a request before acting on it.
This section does not expand rights beyond those provided by applicable law.
14. Children and Age Requirements
Rare Ave services are intended for adults who are 18 years of age or older.
If you are under 18, you may use the website only with the involvement and permission of a parent or legal guardian.
Rare Ave does not knowingly seek personal information from children for independent use of the service.
15. Third-Party Services and Links
The website may contain links to external websites or may use third-party services necessary to operate the store.
Rare Ave is not responsible for the privacy practices of independent third-party websites.
Customers should review the privacy policies of third-party services when appropriate.
16. Changes to This Privacy Policy
Rare Ave may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers, technologies, or legal requirements.
The updated version will be posted on this page with a revised "Last updated" date.
17. Contact Us
For privacy questions or requests, contact:
Rare Ave
Email: ca434330@gmail.com